I’ve got an Idea for a New App Feature!

If you have an idea for a rewards app feature, please don’t hesitate to let us know! We’re always updating our apps, so we very much encourage feedback. Reach us directly through the app, or email support@thelevelup.com.

We appreciate your patience while we review and attempt to implement feedback. Our apps are often a collaboration between multiple systems (at least the merchant’s and our own). We will do what we can as soon as we can--thanks again for your suggestions and patience!

If you have feedback about food or staff at a merchant, please refer to that merchant’s support or customer service team directly. As app support, we can only address suggestions for changes to be made to the specific rewards app. For additional information, please see I had a poor experience due to service or food quality.

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