How do I reset my LevelUp QR Code?

Resetting your LevelUp QR Code is simple!

• Log in to your account at www.thelevelup.com/login
• Once logged in, click on the 'Deactivate' tab on the left side of page (the Control Panel)
• Click on 'Deactivate' next to any app that is listed as being associated with your account

Clicking Deactivate will generate a new LevelUp QR Code for you to pay with and ensure that your old LevelUp QR Code will no longer work. It will also log out your account on all devices. You can get your new LevelUp QR Code by logging into the app again.

If you are using a LevelUp Card, we unfortunately are no longer offering replacements. For more information, check here.