I couldn’t scan my app when I made my order, how can I still earn rewards progress?

If you made an order but weren’t able to scan your app at the time of the transaction, we may still be able to add your rewards progress to your account depending on the merchant.

Just shoot us an email at support@thelevelup.com with the following:

  • A photo of the receipt from your order
  • The reason you weren’t able to scan your app

If you don’t have a receipt, please send us a screenshot of your bank statement (making sure to crop out any sensitive information) showing the amount of the transaction.

Was this article helpful?
34 out of 58 found this helpful
Have more questions? Submit a request



Article is closed for comments.